DK-2026-01 · Denmark · 2026
Disclosure on customer due diligence in high-volume merchant onboarding
A former compliance officer has asked the supervisor to review whether onboarding checks kept pace with merchant volumes. The matter is held open and no findings have been made.

- Institution
- Danish payments institution (entity not named pending review)
- Authority
- Finanstilsynet (review requested)
- Status
- Open disclosure — no findings made
- Theme
- Onboarding · customer due diligence
- Raised by
- Protected disclosure by a former employee
- Jurisdiction
- Denmark
- Matter arose
- 11 February 2026
- Last recorded
- 11 February 2026
What the sources record
The discloser raises questions about the sequencing of screening and account activation.
No regulator has commented on the matter. The entity is not named while the questions remain open.
Primary sources
Questions and answers on this entry
- What does register entry DK-2026-01 record?
- Disclosure on customer due diligence in high-volume merchant onboarding. A former compliance officer has asked the supervisor to review whether onboarding checks kept pace with merchant volumes. The matter is held open and no findings have been made.
- Which authority is recorded against Danish payments institution (entity not named pending review)?
- The entry is recorded against Finanstilsynet (review requested), in the Denmark jurisdiction, under the theme Onboarding · customer due diligence.
- What is the current status of this entry?
- Status: Open disclosure — no findings made. Last recorded change: 11 February 2026. The matter arose or was first recorded on 11 February 2026.
- How was this matter brought to light?
- Protected disclosure by a former employee. Each statement in the entry reflects material already published by a named source; nothing beyond those sources is asserted or inferred.
- Where can the primary sources for DK-2026-01 be checked?
- The entry links to Submit or respond to a disclosure.
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